I’m Eric: a product designer; a former chef; a plant collector; a cat enthusiast. I turn complex problems into user-centered solutions.
Work experience
ApricotLaw
UI Designer / UX Researcher (2024 - 2025)
Conduct comprehensive UX audits of law firm websites, identifying design gaps and optimizing user journeys, resulting in improved navigation efficiency and increased user engagement.
Apply data-driven design improvements based on user research, enhancing user experience and resulting in longer session durations, reduced bounce rates, and a significant rise in contact form submissions.
Partner with cross-functional teams to design visually appealing and user-centric high-ranking websites, fostering trust between potential clients and attorneys while balancing aesthetics and functionality.
Lead the creation of custom websites from scratch, collaborating closely with developers to ensure pixel-perfect execution and seamless integration of AI-driven solutions, delivering measurable increases in client conversion rates and business outcomes.
Implemented SEO quality of life improvements on client sites, such as creating schema, fixing 404 errors, and generating blog posts using ChatGPT and Surfer SEO, which enhanced Google search engine rankings and increased site visibility.
Executed responsive visual design enhancements on mobile interfaces.
Developed low fidelity wireframes using Figma, streamlining early-stage design feedback and enabling rapid iteration cycles.
Developed and implemented web best practices, ensuring consistent brand identity across multiple platforms.
Integrated accessibility standards across digital platforms to ensure compliance, broaden audience reach, and enhance UX for users with disabilities.
HotSchedules
Product Designer (2022 - 2024)
Played a key role in designing new features for HotSchedules software, addressing specific enterprise customer requests and delivering tailored solutions that aligned with user needs.
Facilitated seamless collaboration between Product Owners and the development team, ensuring the smooth handoff of completed features and consistent on-time delivery.
Improved team efficiency and project success by actively participating in weekly development, scrum, and product meetings, enhancing communication between global developers and the local Product team.
Elevated the HotSchedules UI by designing new components for the existing library and successfully implementing the BaseWeb design system, leading to a more consistent and user-friendly interface.
Developed interactive prototypes using Figma while aligning design intent with stakeholder expectations.
Collaborated with cross-functional teams during bi-weekly sprint retrospectives to integrate user feedback, refining prototype usability and leading to an increase in customer satisfaction.
Implemented atomic design principles to modularize the design process, enhancing reusability and efficiency of UI components, resulting in a reduction in design-to-development handoff time.
Attended Agile sprints to design and iterate on user-centric features, resulting in an improvement in project delivery timelines and alignment with cross-functional team goals.
What I do
The tools I'm using most these days:
References
I'm Eric
Originally from NYC, I spent over a decade in the service industry as a line cook and executive chef, where I developed problem-solving, creativity, and an eye for detail. Running my own award-winning ramen restaurant in Steamboat Springs, CO, taught me how to create memorable experiences and manage complex operations. During the pandemic I transitioned to Product Design, leveraging these skills to deliver user-centered, impactful solutions.
Now, as a Product Designer, I help our clients optimize UIs, integrate AI-driven solutions, and streamline workflows to turn phone calls and form submissions into tangible results. I specialize in building custom websites from scratch and work closely with developers to bring client visions to life with clean, intuitive designs grounded in research and user feedback.
I’m comfortable collaborating across time zones and working remotely with teams worldwide. While I’m open to relocation, I’ve found remote work provides flexibility and a fresh perspective on design challenges.
When I’m not designing, you can find me collecting plants, daydreaming about road trips, playing volleyball, wishing I had a motorcycle again, petting cats, and enjoying the local food scene in whichever city I happen to be in right now.
